wtmpc: Service Centre Clerk

Introduction

wtmpc Welkom - is looking for the well groomed, outgoing, positive and enthusiasm Service Centre Clerk to join our team.

Job Specification

- Execute and maintain returns and damaged stock tickets - Liaison with various role-players on the efficient rehabilitation of stock - Maintenance of correct information on the ODITY system - Execute activities to comply with policies and procedures - Effective self-management and teamwork - Ability to multi-skill across functions within the department where and when required

Minimum Requirements

- Grade 12 with 1 year administrative, customer service and complaints experience - Complaints management - Resolution skills - Judgement and decision making - Computer / SAP competency - Records maintenance - Administrative skills - Numeracy and literacy skills Communication - E-mail communication skills - Products and services knowledge - Computer literacy